You may cancel your contract declaration within 14 days without indicating any reasons in written form meeting the requirements of § 126b BGB (e.g., letter, fax, email) or – if the item has been delivered to you before the end of the deadline, by returning the item. The deadline begins to run upon receipt of this advisory notice in written form meeting the requirements of § 126b BGB but not before receipt of the merchandise by the recipient (with recurrent delivery of the same kind of merchandise not before receipt of the initial delivery) nor before fulfilment of our information obligations under article 246, § 2 in conjunction with § 1, paragraphs 1 and 2 of the Act to Introduce the Civil Code (EGBGB) as well as our obligations under § 312e, paragraph 1, sentence 1 BGB in conjunction with article 246, § 3 EGBGB. In order to meet the withdrawal deadline, timely dispatch of the withdrawal or the item suffices.
Withdrawal is to be addressed to:Core-Backbone GmbH
Fax: +49 (0)911-310432-99
Consequences of withdrawal
In the event of valid withdrawal, performance received by both parties must be returned and, where applicable, benefits enjoyed (e.g. interest) must be surrendered. If you cannot return the performance received to us, fully or partially, or only in deteriorated form, then you must to that extent eventually provide compensation of its value. This does not apply with the handover of items if the deterioration of the item is exclusively due to its examination, as would eventually have been possible in a retail store. For deterioration caused by proper use of the item for its intended purpose you need not provide any value compensation. Items that may be sent as parcels must be returned at our risk. You must bear the costs of return if the item delivered corresponds to the item ordered and if the price of the item to be returned does not exceed the amount of 40 euro or if you, where the item’s price is higher than that, at the time of withdrawal had not paid the equivalent value or made a contractually agreed down payment. Otherwise, return is for you free of charge. Items that cannot be sent as parcels are picked up from your address. Obligations to reimburse payments must be fulfilled within 30 days. The deadline begins to run for you upon dispatch of the declaration of withdrawal or the item and for us with their receipt.
There is no right of withdrawal with remote selling contracts for delivery of merchandise produced according to customer wishes or clearly tailored to personal needs.
Your right of withdrawal lapses early if your contract interlocutor began with performance of the service with your express consent before the end of the withdrawal deadline or if you arranged for this yourself (e.g., by download, etc.).
End of the advisory notice of withdrawal
Status: February 2016